Refund &
Cancellation.
Information for payments made for Passion Projects services or paid work.
Free software
Software offered free of charge has no software purchase price to refund.
Services and paid work
For paid work, cancellation and refund terms should follow the scope agreed with the customer. If work has not started, cancellation may be eligible for a full refund. If work has started, any refund should account for work already completed and agreed non-refundable costs.
Duplicate or failed payments
If a payment is duplicated, or payment succeeds but the agreed transaction cannot be delivered, contact Passion Projects with the payment reference so the issue can be reviewed.
How to contact us
Email support.passionprojects@gmail.com with the payment date, amount, transaction/reference number and reason for the request.